Terms & Conditions

Updated 10/03/2024

Overview

We can be reached by phone at +370 607 01 285 Monday through Friday from 09:00 to 17:00. On Saturday and Sunday, we cannot be reached by phone.

Of course, you can also send us an email at info@vervidus.com.

Phone: +370 607 01 285

Email: info@vervidus.com

Shop policies

These terms and conditions apply to all agreements entered into with MB Vervidus. By ordering from vervidus.com, you accept the Vervidus terms and conditions.

Vervidus is entitled to refuse an order and attach special conditions to it. The agreement of purchase takes effect the moment Vervidus confirms your order by email.

Privacy policy

If you place an order on vervidus.com, you give Vervidus consent to use your personal information. Your information will be stored only as necessary to achieve the purposes for which the personal information is acquired and processed by MB Vervidus.
In addition to implementing the agreement, it is understood that it is necessary to achieve marketing objectives and maintain the customer relationship with you. Your personal information is not shared with external parties for commercial purposes. You are always entitled to see and correct your personal information. In accordance with the Personal Data Protection Act (WBP), MB Vervidus has reported the registration of personal data in the Authority for Personal Data. You may access your personal information at any time by email.

Advertising and consumer protection

If you are not satisfied with Vervidus products or services, do not hesitate to contact us. If you have a complaint about our product, please contact Vervidus within 3 days after purchase.
Vervidus will aim to solve any problems or complaints, always consulting with the customer in the best possible way. Contact us at info@vervidus.com. In addition, disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/main/?event=main.complaints.screeningphase.

Payments

If you purchase from MB Vervidus, you can pay the amount owed using a credit/debit card (Visa and Master card). The available payment methods depend on your country. MB Vervidus is not responsible for the settlement by these payment providers, in particular MB Vervidus is not responsible for the settlement of personal information by the payment providers.

MB Vervidus reserves the right to carry out an audit after a purchase. Based on the acquired information, MB Vervidus can offer an alternative payment method or cancel the order. Correspondence regarding possible decisions and conclusions cannot be entered into. All transactions that take place through vervidus.com are coded for your safety.

Payment methods: Credit / Debit Cards through Stripe Payment Gateway.

Force majeure

In a situation of force majeure, MB Vervidus’ obligations are suspended. If the period in which the force majeure occurs is longer than two months, MB Vervidus and you have the right to terminate the agreement without any obligation to pay compensation for damages. Force majeure is involved in the case of strikes, illness among staff, disruptions in transport, and import/export bans, whether with MB Vervidus or with the MB Vervidus supplier.

Refunds & Returns

All our products are digital and non-refundable, and they can not be exchanged. However, if you are unsatisfied or have any comments about our products, please contact us as soon as possible, and we will work together to find a mutually beneficial solution.

Non-returnable items:

Digital products
Downloadable products